Arabian Projects & Transport Company Group has developed a Quality Management System, to satisfy the needs of our clients and to improve the system
Our quality objectives are:
- To sustain the ISO 9001 certification
- To provide a customer focused service
- To continually plan, check, review and improve all that we do
- To train and develop the skills of the employees
This quality system has been organized to comply with the International Standard ISO 9001:2000.
As we continue to grow, there are some fundamental characteristics deeply endemic within the Group that will never change. These are our core values. By being explicit in the meaning of our core values means our communication is clear and unambiguous we believe this strengthens the culture within our organisation and ensures we strive for our vision.
Customer Centric: - We focus on our customers’ needs and expectations, we put our customer first. We understand the meaning of the term customer: “A person, company, or other entity which requires goods or services provided at a specific level or specification”. We also understand that our customers are internal as well as external and this ensures we focus as part of our culture on all customers.
Learning and Innovation: - For longevity and as we develop we must challenge and embrace new technology and ideas, not only from the outside world but also from within. Usually the best innovations are driven from necessity and we embrace a culture which questions and challenges ‘the norm’. The strength of any business we believe is its ability to plan and adapt to new innovations and to engender a learning culture.
Performance Excellence: - Simply we must perform to the best we can all the time and aim to exceed expectations, our expectations and the expectations of others.
Collective Ownership: - Work as a team in all we do, support each other as a team in all we do, accept our failures and celebrate our success
collectively as a team.
• The Company of first choice for employers & employees
• Challenging and altering the image of construction
• Lean and Responsive - adopting work processes to compete with the world’s leading projects
• Maintain focus and effort in delivering our core values
A practical and dedicated approach to project and service delivery is the goal of our organisation and this is embedded in our group culture.
